Knowledge Base

In observation of Memorial Day, ACEMAPP support will be unavailable on Monday (May 30th). Please view the Help Desk for frequently asked questions or submit a support ticket.

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Getting Started


Completing Your Profile

Member Types:
Profile Completion affects compliance. Review to understand what is necessary in each section to show completion.

Create A Password

Member Types:
ACEMAPP follows industry standards for password security and utilizes a password strength meter, which requires passwords to be at a minimum strength of 2 (out of 4). The system will dynamically show you the password score as you type and will provide feedback.

Getting Started with ACEMAPP

Member Types:
Welcome to ACEMAPP! This guide will provide you with an overview on how to navigate the ACEMAPP system in order to help you meet compliance for your upcoming clinical rotations.

Login to ACEMAPP

Member Types:
How to log in to your ACEMAPP account.

Requesting ACEMAPP Support

Member Types:
If you have any questions, concerns, or general feedback about ACEMAPP, we are happy to provide support via email at support@acemapp.org. You may also contact us by phone at 844-223-4292 Monday - Thursday 8:00 am - 7:00 pm EST and Friday 8:00 am - 5:00 pm EST.

What is ACEMAPP?

Member Types:
ACEMAPP is a secure, online, clinical rotation matching, student onboarding, and document storage solution for clinical sites, schools, and consortiums.

Popular Questions


InfoMart (Advantage Students)

Member Types:
ACEMAPP interfaces with Advantage Students (by InfoMart) to simplify the compliance process for members. Advantage Students provides background check and drug screening services.

Complio (American DataBank)

Member Types:
ACEMAPP interfaces with Complio (by American DataBank) to simplify the compliance process for members (i.e., Students, Faculty, etc.). Complio's services include background check and drug screen processing, as well as clinical requirement verification.

Verify Students (Corporate Screening) & ImmuniTrax (Medicat)

Member Types:
ACEMAPP interfaces with Verify Students (by Corporate Screening) and ImmuniTrax (by Medicat) to simplify the compliance process for members. Verify Students provides background check and drug screening services and ImmuniTrax provides clinical requirement verification.

Student Orientation

Member Types:
This is a video provides students with an overview of the ACEMAPP system.

Approving Affiliations with Schools or Clinical Sites

Member Types:
As an ACEMAPP member, your affiliations represent who you work with in the system and which organizations have access to your information. When a school or clinical site request an affiliation, you will be notified via email and see the "You Have a Pending Affiliation Request(s)" notification upon logging into ACEMAPP. You can activate the affiliation with the school or clinical site by following these steps.

Uploading Your ACEMAPP Requirements

Member Types:
Completing your ACEMAPP requirements is an essential first step toward participating in a clinical rotation. The documents you upload through ACEMAPP are available for your school coordinator to review.

Completing your Career Profile

Member Types:
Your career profile allows you to be matched with ACEMAPP careers. Make your profile visible when you are ready to start searching for a career.

Accessing Your ACEMAPP Transcript

Member Types:
Your ACEMAPP transcript is a great way to review and export the information stored in ACEMAPP. Your ACEMAPP transcript includes your general profile information, requirements & assessments history, your rotation history, and more.

Learning Materials for Students & Faculty

Member Types:
Your school and/or clinical site requires you to complete courses and assessments prior to the start of your rotation.

Verify Students (Corporate Screening)

Member Types:
ACEMAPP interfaces with Verify Students (by Corporate Screening) to simplify the compliance process for members. Verify Students is used for background checks and drug screens.
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